MEA Energy Association (MEA) is proud to present Araceli Cobern, customer service associate of Peoples Gas in Chicago, a WEC Energy Group company, with a Meritorious Service Award for assisting a wounded elderly customer.
Cobern phoned an 89-year-old customer about a billing question. While on the phone, the customer mentioned that she was seriously injured from a fall and was home alone. Cobern reached out to a family member on the customer’s behalf and called 911, staying on the phone with the customer until the paramedics arrived.
“It is a privilege to present the Meritorious Service Awards,” said John Gann, MEA Vice President. “These awards serve to highlight the outstanding individuals in the energy industry who rise up when called and make a positive contribution to society.”
Applications for the Meritorious Service Award are reviewed and approved by the Executive Committee of MEA’s Board of Directors. Read about all MEA awards at https://www.meaenergy.org/outreach/awards/.
For questions contact John Gann, johng (at) MEAenergy (dot) org, or (651) 289-9600 x105.
About MEA:
MEA serves the people that deliver electricity and natural gas to homes and businesses. We were founded as a trade association over 110 years ago by distribution utilities whose vision was to improve safety and efficiency. Today, we fulfill the same purpose through education, leadership development, and industry connections. Energy delivery companies, contractors, and suppliers around the country benefit from our 55 summits, roundtables, and webinars, 400+ online technical courses, safety assessments, evaluator training, operator qualification compliance tools, and leadership courses for field personnel.